Is the monthly fee a retainer?
No. It is a flat fee for that month's described services, billed monthly; the hours are a bound on capacity, not a bucket you pre-fund. Our engagement letter explains how flat fees are handled, including your right to have a fee held in trust until earned and to a refund of any unearned part if we part ways mid-month.
What if I don't use all my hours?
Foundation hours don't roll over; the fee buys availability and the Foundation services, including the systems we set up and run for you. On Growth and Scaled GC, up to a quarter roll into the next month.
Why does a law firm host dinners and retreats?
Because the relationship is the product. Most legal services are going fully virtual, and we think the counsel who has sat in your office, touched your technology and met your team gives better advice. Everything we host is part of your plan, at the firm's expense, described in your engagement letter. It has no cash value, can't be traded for fees or hours, and we don't pay your company's expenses: we host and run the retreat, the venue, meals and program, and your team gets itself there.
Do you use AI?
Yes, and the engagement letter says so. Our tools do first passes; a licensed attorney reviews, manages and signs off on every document. Included hours count attorney time only, and hourly work never bills the time the tool saved. The flat fee matters here too: we earn the same whether you have ten issues or two, so we are paid for fewer, which hourly billing can never say.
What happens when we hire a full-time GC?
We help you find them, hand over a functioning system that already runs smoothly, and stay available in an advisory role for as long as that is useful.